Warranty
Activcare - Giving you peace of mind
Teachers tell us that their Activboards are an essential part of their classroom and we want to make sure that they continue to work year after year. That's where our Activcare maintenance contract comes in.
The Promethean Activcare maintenance contract extends your standard three year Activboard and projector cover for another two years - giving you continued peace of mind.
Although our Activboards can easily withstand the normal demands of the classroom, sometimes technical things can go wrong.
With an Activcare maintenance contract you will have the peace of mind that if anything* does go wrong you'll be covered. We'll provide telephone diagnoses, on-site repair of your Activboard and if your projector fails we'll provide you with a loan projector whilst we fix yours.
Opt for Activcare projector cover and you'll also benefit from a 10% discount off projector lamps.
Because all schools are different our maintenance contracts are flexible - choose cover for your Activboard only, projector only or a contract that covers both your Activboard and projector.
| Board Only | Projector Only | Board and Projector | |
|---|---|---|---|
|
Telephone Diagnosis |
Yes |
Yes |
Yes |
|
On-Site repair to Activboard: Parts and labour included.
* |
Yes |
No |
Yes |
|
Engineer to site within 48 hours of diagnosis, Monday to Friday 0800 to 1600.
* |
Yes |
No |
Yes |
|
A free Activpen |
Yes |
No |
Yes |
|
Off-site repair to projector: Parts labour and shipping included.
* |
No |
Yes |
Yes |
|
Loan projector of same, or similar, specification until projector is repaired. |
No |
Yes |
Yes |
|
10% discount on lamp purchases |
No |
Yes |
Yes |
|
Annual payment option |
Yes |
Yes |
Yes |
For more information about Activcare, please contact a member of our team at Promethean Support on 0870 084 1003 between 9am to 5.30pm, Monday to Friday (Calls charged at National Standard Call Rate within the UK).
Product Brochure
Activcare brochure (139 Kb)